Privacy Policy

1. Who we are

Uprise Commerce (“we”, “us”, or “our”) operates the Uprise Commerce website. This Privacy Policy explains how we collect, use, and share personal information when you interact with the Site.

2. Information we collect

• Contact form submissions: typically your name, email address, budget, and message content.
• Scheduling interactions: when you book a call via Calendly, information collected by Calendly may be processed by Calendly and its providers.
• Technical data: basic data such as IP address, browser type, and device information may be processed by hosting and infrastructure services.

3. How we use your information

• Respond to your inquiries and provide requested information.
• Provide and manage call scheduling and communication.
• Improve the Site and ensure it operates reliably.

4. Legal basis (where applicable)

Depending on your location, we process personal data under one or more legal bases such as: consent, contract necessity, or legitimate interests. If you have questions about a specific legal basis, contact us using the details in Section 9.

5. Sharing and service providers

We may share personal information with service providers that help us operate the Site and deliver services. For example:

• Formspree: used to process contact form submissions.
• Calendly: used for scheduling call requests.

6. Cookies and similar technologies

We do not intentionally use cookies for analytics purposes on this Site. However, third-party services (such as Formspree or Calendly) may use their own cookies or similar technologies when you interact with their features.

7. Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, respond to inquiries, and comply with applicable legal obligations.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the internet or method of electronic storage is completely secure.

8A. Amazon Seller Central Data Access

When clients engage Uprise Commerce for Amazon account management or related services, they may grant us access to their Amazon Seller Central account through Amazon's official User Permissions system. In connection with such access, we may process data including sales reports, advertising performance data, inventory levels, account health metrics, and order information. We handle this data as follows:

• We access Seller Central data only for the purpose of delivering agreed services.
• We do not sell, share, or transfer client Seller Central data to any third parties.
• We do not retain Seller Central data beyond what is necessary to perform services.
• Access to client accounts is revoked immediately upon termination of the engagement.
• All team members with account access are bound by confidentiality obligations.
• We implement reasonable technical and organizational measures to protect client account data from unauthorized access, disclosure, or misuse.

8B. Organizational Changes Notification

Uprise Commerce maintains a policy of notifying Amazon within 30 days of any organizational changes that affect our need for, access to, or use of Amazon Selling Partner data. Such changes may include but are not limited to:

• Changes in business ownership or control.
• Changes in key personnel with access to Amazon seller data.
• Changes in the scope or nature of services we provide.
• Any merger, acquisition, or restructuring of Uprise Commerce.

This policy is maintained in compliance with Amazon's Solution Provider requirements under Data Access policy 3.11.

9. Your rights and how to contact us

Depending on where you live, you may have rights such as access, correction, deletion, or objection to certain processing. To exercise your rights or ask questions about this Privacy Policy, contact us at contact@uprisecommerce.com.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the latest changes were made.